Terms & Conditions

This page updated 1 January 2019.

South Kaweka Limited, trading as South Kaweka, is a New Zealand owned company.


Account Statements and Invoices

The name that will appear on account statements and invoices will be South Kaweka.


Pricing

All prices displayed on this website are in New Zealand dollars (NZ$)

As of 1 January 2019, South Kaweka Limited is a GST registered company.  All prices include GST.  A Tax Invoice is available on request.

All prices are correct at time of publication; however, we reserve the right to alter prices for any reason.


Payment Terms

All products purchased on this website must be paid for within five working days.  Failure to pay for items bought within five working days will result in the sale being cancelled.


Cancellations

Cancellations can be made on goods still held by South Kaweka Ltd, pending dispatch.  Please email nev@southkaweka.co.nz immediately if you wish to cancel your purchase.


Purchases Limited to New Zealand Residents Only

Purchases of products listed on this website are restricted to New Zealand residents only.  Goods must be consigned to New Zealand addresses only.


Returns Policy

All sales are covered by the consumer guarantees act.
 
IMPORTANT INFORMATION: If you are asked to sign for your goods on delivery please check contents before signing. NO claims for breakage can be lodged after goods have been signed for.   

Please do not return faulty goods unless requested by us to do so.
 
Faulty/damaged goods:
Breakages must be notified within 24 hours of receipt - no exceptions.  We will need full details of the damage and photographic evidence of breakage and packaging at this time, please.   Please retain all packaging materials received with the damaged item, as these will be needed to return the item to us - if we request the item be returned.  Please include your name and address when contacting us by email.
 
A replacement item/refund will be sent/issued as soon as we have processed your claim.
 
Faulty goods may be required to be returned for inspection.   If goods are found to be faulty we will exchange them for an identical item and refund the shipping costs that you have incurred to return goods to us.  We will also send replacement item out free of post and packaging charges.  If the item is not available due to loss during shipping, we will refund monies paid including shipping costs.
 
Returning Goods
Without exception returned goods must be returned in their original packaging.  If returned goods become damaged in transit on the way back to us your claim may be declined, so please make sure to take care of your packaging.  It is the buyer’s responsibility to get goods back to us in good condition. If goods are found not to be faulty (for example a bulb has blown when plugged into your power supply) or arrive damaged through bad packaging, your claim will be declined and we will require you to pay shipping to have the item returned to you.



Use of SouthKaweka.co.nz website by you


Your right to use this website is personal to you. You may not authorize others to use this website and you are responsible for your own use of this website.

You may not download, modify, transmit, or otherwise use any material from this website for public or commercial purposes.

You agree not to disrupt, modify or interfere with this website or its associated software, hardware and servers in any way and you agree not to impede or interfere with others' use of this website. You further agree not to alter or tamper with any information or materials on, or associated with, South Kaweka Ltd and/or this website.


Disclaimer


South Kaweka Ltd shall not be liable to you or any third parties for any direct, indirect, special, consequential or punitive damages allegedly sustained arising out of your access to or inability to access this website. This includes viruses alleged to have been obtained from this website, your use of or reliance on this website or any of the information or materials available on this website, regardless of the type of claim or the nature of the cause of action. By your use of this website, you agree that you are using this website solely at your own risk.